Dedicated Remote Computer Support for Jacksonville Businesses

Our Remote Computer Support and managed IT solutions are designed to deliver rapid, secure assistance right to your desktop, ensuring maximum uptime and efficiency for your Jacksonville business.

Remote computer support graphic showing a user's hand typing on a keyboard while a virtual cursor on the screen indicates real-time remote technical assistance.

Dedicated Remote Computer Support for Jacksonville Businesses

In Jacksonville’s dynamic environment, network issues and technical glitches are instant roadblocks to productivity. At Clear Choice Technical Services, we understand that problems with your IT infrastructure – especially connectivity to critical hardware like your copiers and printers – demand immediate attention.

Rapid Solutions: Your Virtual IT Helpdesk

Remote support eliminates waiting time and physical call-outs for common technical issues. Our experts can securely access your system to diagnose and resolve problems instantly.

Here’s how we keep your business systems optimized:

  • Network Troubleshooting: Instantly diagnose and fix connectivity issues affecting shared devices like your MFPs and printers.

  • System Optimization: Speed up slow workstations and clear unnecessary clutter to enhance user experience.

  • Software & Application Support: Assist with installation, configuration, and troubleshooting of essential business software.

  • Security & Virus Removal: Proactively scan and eliminate malware or security vulnerabilities before they cause costly downtime.

  • Peripheral Integration: Ensure seamless connectivity and proper setup for all office technology, including scanners, copiers, and specialized devices.

Contact Us

Quick intake to understand the problem.

Remote Connect

Guided, secure connection initiation.

Remote Fix

Fast resolution and minimal interruption to your day.

Call Now!

(904) 257-8866 | Best time to call at 7:00am – 5:00pm PST

COMPREHENSIVE SUPPORT (STARTS AT $79/HOUR)

Virus Removal

(1 Computer)

Supported Operating System 

(Windows 7, 8, 8.1, 10, 11)

  • Virus, Malware, Adware and Spyware Removal
  • Anti-Virus Installation (Free Version)

Browser

(1 Computer)

Supported Operating System 

(Windows 7, 8, 8.1, 10, 11)

  • Browser Fix and Clean Up
  • Delete Browser Cache
  • Pop Up Removal
  • Ads Removal

Printers, Scanners and Other Peripherals Installation

(1 Computer)

Supported Operating System 

((Windows 7, 8, 8.1, 10, 11) | OS X 10.5 to mac-OS 10.15)

  • Driver Installation(USB or Network)
  • Scan to email setup
  • Scan to Folder Setup
  • Fax Setup
  • Printer Troubleshooting or Repair(Software Only)

Windows System Repair

(1 Computer)

Supported Operating System 

(Windows 7, 8, 8.1, 10, 11)

  • Windows Error Fixes
  • DLL Fixes
  • Registry Clean Up
  • Windows Error Fixes
  • DLL Fixes
  • Corrupted Files removal

Performance Tune-up

(1 Computer)

Supported Operating System 

(Windows 7, 8, 8.1, 10, 11)

  • Computer Tune-up
  • Slow computer Performance
  • Remove Temporary Windows Files
  • Remove Windows Cache Files
  • Startup Optimization
  • PC Tune Up
  • Temporary Files Clean Up

Applications / Software

(1 Computer)

Supported Operating System 

(Windows 7, 8, 8.1, 10, 11)

  • Update, install and uninstall software
  • Specific application won’t run or open
  • Drivers Installation of main components of Computer

Email Support

  • Email Setup / Troubleshooting
  • Can’t send /receive email
  • Email or Online Account Setup or Support

Windows Update

(1 Computer)

Supported Operating System 

(Windows 7, 8, 8.1, 10, 11)

  • Windows update installation
  • Fix Windows update that is not installing
  • Windows update manual installation
  • Clean Windows.old Folder or remnants of previous Windows Operating System

Hard Drive / Data / Files

(1 Computer)

Supported Operating System 

(Windows 7, 8, 8.1, 10, 11)

  • Data Back-up or Transfer
  • Computer Hard Drive Format
  • Hard Drive Defragmentation
  • Migrate data from one laptop to another
  • Hard Drive Partition/Shrink
  • Hard Disk Clean-up

PLANS & PRICING

Hourly Rate

$79/hour
  • (For 1 computer only)
  • Please refer to the Scope of Work and Pricing for the hourly rate of each concern.

Yearly Premium Plan

$150/year
  • (For 1 computer only)
  • All the fixes covered in Basic and Advanced category in the scope of work.
  • You can contact us unlimited times within 1 year of your subscription.

“Clear Choice Technical Services was very professional, trustworthy and an expert technical support. He knows very well on the steps he needs to do during the remote session. Thus solved the problem in 10 minutes! I would request for him again in the future remote computer repairs!”

-Alex Todd

PLANS & PRICING

Our rates commence at $79 per hour. The final expense is contingent upon the complexity and time needed to fully resolve your specific technical concern.

No. We primarily facilitate virtual repairs for nearly all software diagnostics and malware removal. Physical hardware malfunctions may necessitate an on-site technician visit.

Affirmative. We employ robust security safeguards to protect your data and initiate necessary system backups (unless the problem involves severely damaged files or contamination).

Most issues are efficiently resolved in under one hour. Comprehensive system restoration or data migration projects may require a longer period of dedication.

Yes. We offer both single-incident resolutions and recurring monthly/annual support packages tailored to ongoing stability.

Absolutely. This support includes configuration, troubleshooting sending/receiving errors, password recovery, and other virtual account management tasks.

Yes. We can install complimentary antivirus utilities and offer prevention strategies. Paid security subscriptions are also available upon request.

Yes. We support Windows 7, 8, 8.1, 10, and 11, covering performance tuning, system updates, print/scan setup, and network connectivity issues.

Yes. We handle driver installation, secure “scan-to-email/folder” setup, fax configuration, and remote diagnostics for all major brands.

Yes. We manage the simultaneous setup of several computer systems, shared network directories, network printing, and user accounts for businesses of any size.

Yes. We diagnose startup failures, continuous restart loops, system crashes, updates, and slowdowns. We provide guided steps for physical hardware failures.

Yes. We extend our assistance to single users, home office setups, and small-to-medium-sized enterprises.

If remote diagnosis determines a hardware issue, we will dispatch a qualified on-site field technician to promptly address and resolve the physical component failure.